FastForward empowers enterprises to engage with customers where they spend 85% of their time online: social media
Today, 3.5 billion social media users spend 2h:16m time per day using social on mobile.
Our Engagement and Commerce Platform works inside social media, enabling enterprises to reach and empower their customers, helping them modernize the user experience with our CRM, unlocking 1-click digital commerce and driving brand awareness inside social media channels, such as: Facebook, FB Messenger, Instagram, Viber, Twitter, WhatsApp and others.
Customers
Account management
Customer care
Payments
Enterprises
Targeted campaigns
Digital commerce
Direct branded engagement
Delivering results
18X
Click-through rate
-23%
Churn
-22%
Service calls
+16%
Revenue
*Results are based on twelve months of real data of a mobile operator.
Modernize engagement and bring your customers into the social future.
Get in touch
Management team
Augie K Fabela II
Co-Founder & CEO
Global telecoms innovator Serial tech entrepreneur Co-Founder of VEON— 7th largest mobile operator
Romeo Ganescu
Co-Founder & Chief Product Officer
Mobile product leader & innovator Led global teams & partnerships for Vodafone, WIND Canada and VEON
Miguel Castillo
Chief Financial Officer
Expert in investments, accounting, lean startups and operational efficiency