Engage mobile customers inside social media

Increase revenue, revolutionize user experience, drive brand awareness and unlock digital commerce for the 4 billion-customer mobile prepaid market.
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Today's mobile prepaid customers don't have access to powerful digital services.

FastForward empowers mobile operators to engage with prepaid customers where they spend 85% of their time online: social media.
Our cloud platform works with mobile operators’ existing back-end systems and interacts with subscribers inside Facebook Messenger, Instagram, Viber, Twitter and other modern social media channels.
Customers
Account management
Customer care
Payments
Operators
Targeted campaigns
Digital commerce
Direct branded engagement

Delivering results for our operator clients

+16%
ARPU
-23%
Churn
-22%
Service calls
18X
Click-through rate
*Results are based on twelve months of real data on a national deployment.

Revolutionize engagement, increase revenue and bring your prepaid customers into the future.

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Management team

Augie K Fabela II
Co-Founder & CEO
Global telecoms innovator
Serial tech entrepreneur
Co-Founder of VEON—
7th largest mobile operator
Romeo Ganescu
Co-Founder & Chief Product Officer
Mobile product leader & innovator
Led global teams & partnerships
for Vodafone, WIND Canada
and VEON
Rimma Perelmuter
Chief Commercial Officer
Award winning Co-Founder and former
CEO Mobile Ecosystem Forum (MEF)
Trust Leader of the Year
Lead on Biz Dev and Marketing
Miguel Castillo
Chief Financial Officer
Expert in investments,
accounting, lean startups and
operational efficiency
Denis Yantarev
Head of Engineering
Tech leader & platform architect
R&D, APIs & microservices expert
Anna Ivanova
Head of Operations
Agile team leader
Product manager
Client director

Advisory board

Phil Libin
Chair, FastForward.ai Advisory Board
Co-founder and CEO, All Turtles
Senior Advisor, General Catalyst
Co-founder and former CEO, Evernote
Advisor, Women's Startup Lab
Kaan Terzioğlu
Digital Transformation Leader
Former CEO, Turkcell Group
GSMA Award Winner for Outstanding
Mobile Industry Contribution - 2019
World Economic Forum Contributor
Imran Khan
Co-founder, CEO Verishop
Former Chief Strategy Officer, Snap Inc.
Founder, Proem Group
Seasoned investment banker and
technologist
Markku Mäkeläinen
Partner, Nexit Ventures
Serial entrepreneur
Global growth & technology leader
Former Director, Facebook’s
Partnerships and Operations

Our investors

Founder spotlight: Augie Fabela

Accelerate your customer’s digital lifestyle.

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Increase revenue, revolutionize user experience, drive brand awareness and unlock digital commerce for the 4 billion-customer mobile prepaid market.