Today's mobile prepaid customers don't have access to powerful digital services.
FastForward empowers mobile operators to engage with prepaid customers where they spend 85% of their time online: social media.
Our cloud platform works with mobile operators’ existing back-end systems and interacts with subscribers inside Facebook Messenger, Instagram, Viber, Twitter and other modern social media channels.
Customers
Account management
Customer care
Payments
Operators
Targeted campaigns
Digital commerce
Direct branded engagement
Delivering results for our operator clients
+16%
ARPU
-23%
Churn
-22%
Service calls
18X
Click-through rate
*Results are based on twelve months of real data on a national deployment.
Revolutionize engagement, increase revenue and bring your prepaid customers into the future.
Get in touch
Management team
Augie K Fabela II
Co-Founder & CEO
Global telecoms innovator Serial tech entrepreneur Co-Founder of VEON— 7th largest mobile operator
Romeo Ganescu
Co-Founder & Chief Product Officer
Mobile product leader & innovator Led global teams & partnerships for Vodafone, WIND Canada and VEON
Rimma Perelmuter
Chief Commercial Officer
Award winning Co-Founder and former CEO Mobile Ecosystem Forum (MEF) Trust Leader of the Year Lead on Biz Dev and Marketing
Miguel Castillo
Chief Financial Officer
Expert in investments, accounting, lean startups and operational efficiency